Internship

Jalan Sungai Dua, Taman Seputeh

RM500 - RM500 / MONTH

Responsibilities 核心工作：

To efficiently handle inbound and outbound customer call inquiries. 懂得如何有效处理来自客户来电查询。
To provide fast and timely solutions to all customer related problems. 为所有客户相关问题提供快速及时的解决方案。
To ensure customer satisfaction by providing excellent Customer Services. 通过提供良好的客户服务确保客户的满意度。
Good in typing skill and able to chat with customers in Live Chat, WhatsApp, Telegram, WeChat, Messenger etc. 打字能力强，能够在Live Chat、WhatsApp、Telegram、WeChat、Messenger等中与客户聊天。
Keep records of customer interactions, process customer accounts and file documents 保留客户互动记录、处理客户账户和归档文件

Requirement 条件:

Must be able to speak, read and write in Mandarin. 必须通晓华语 (沟通和书写）
Good communication and interpersonal skills. 良好的沟通和人际交往能力。
Knowledge in handling basic computers (Microsoft Excel/Word etc). 掌握基本电脑操作（Microsoft Excel/Word 等）的知识。

Learning new skills can open up new opportunities and change your life.