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Internship

Internship – Online Customer Service / 9 months ago

Jalan Sungai Dua, Taman Seputeh

RM500 - RM500 / MONTH

Responsibilities 核心工作:

  • To efficiently handle inbound and outbound customer call inquiries. 懂得如何有效处理来自客户来电查询。
  • To provide fast and timely solutions to all customer related problems. 为所有客户相关问题提供快速及时的解决方案。
  • To ensure customer satisfaction by providing excellent Customer Services. 通过提供良好的客户服务确保客户的满意度。
  • Good in typing skill and able to chat with customers in Live Chat, WhatsApp, Telegram, WeChat, Messenger etc. 打字能力强,能够在Live Chat、WhatsApp、Telegram、WeChat、Messenger等中与客户聊天。
  • Keep records of customer interactions, process customer accounts and file documents 保留客户互动记录、处理客户账户和归档文件  

 

 

Requirement 条件:

  • Must be able to speak, read and write in Mandarin. 必须通晓华语 (沟通和书写)
  • Good communication and interpersonal skills. 良好的沟通和人际交往能力。
  • Knowledge in handling basic computers (Microsoft Excel/Word etc). 掌握基本电脑操作(Microsoft Excel/Word 等)的知识。
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Internship – Online Customer Service
  • Company
    Kuala Lumpur
  • Phone
    +6019-5498656
  • Email
    uni@wma.my
  • Address
    Jalan Sungai Dua, Taman Seputeh
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