*HOSTEL PROVIDED

Candidate Requirements:

1. Your internship must be starting from April and above 
2. Currently studying Diploma / Bachelor’s Degree in Hotel Management, Hospitality Management, Business Administration, or related field.

Job Description:

1. Administrative Task: Involved in various administrative tasks such as updating the staff roster, managing attendance records, and conducting stock counts. These tasks are important for maintaining smooth operations within the resort.
2. Check-In/Check-Out: Assist with the check-in and check-out process for guests. This includes verifying reservations, processing payments, and providing necessary information about the resort’s facilities and services.
3. Customer Service: One of the responsibilities will be to provide excellent customer service to guests. This involves attending to their needs, addressing any inquiries or concerns, and ensuring their overall satisfaction during their stay at the resort.
4. Food Service: Have the opportunity to serve meals to guests, particularly during breakfast and dinner times. This includes assisting with the setup and arrangement of the dining area, taking orders, serving food, and ensuring a pleasant dining experience for guests.
5. Ad Hoc Purchasing: Occasionally, there may be a need for minor purchasing tasks, such as replenishing supplies or arranging for the transportation of linens to another location, specifically Ipoh. May required to use a vehicle with a valid driver’s license to carry out these tasks.

During your internship at Sementra Nature Resort, you will gain practical experience in various aspects of resort operations, including administration, customer service, and food service. This opportunity will allow you to develop valuable skills and enhance your understanding of the hospitality industry.